AI that takes one job off your plate

What would help?

A website you update by talking to it

for owners whose menu, hours or specials change often and who don't want to pay someone for every update

You tell Claude what changed, by text or voice, from your phone or computer. It updates your site, shows you what customers will see, and publishes when you say yes. If something's wrong, you ask it to undo the change.

You get

• A website built so the parts that change often, like a menu, can be updated safely in plain language
• Claude set up on your computer with written rules: it only changes what you ask, never invents prices, and never publishes without your yes
• Everything on your own accounts, a step-by-step guide, and a setup call to walk you through your first update

Included with every new site I build (sites start at $2,000). Adding it to a site you already have starts at $900, if the site can move to a simple setup. I'll tell you on a short call whether yours can.

Fabrizio's Italian Kitchen in Madras, Oregon updates its menu this way. The owner tells Claude about a new dish from his phone or his Mac, checks the preview, says yes, and the dish is on the live site about 30 seconds later. See the case study.

Take a repeat task off your week

for owners who do the same small job by hand, over and over

Tell me about a task you repeat, like posting the same update in several places or turning emails into a list. I'll tell you plainly whether AI is a good fit for it. If it is, I set it up the same way as the talk-to-update site: it only does what you ask, and you approve anything before it goes out.

You get

• A short call and a straight answer on whether the task is worth automating
• If it is, a setup on your own accounts with written rules for what the AI may and may not do
• A walkthrough so you can run it yourself

Start with a two-hour working session for $200. We go through the task together and I show you what AI can and can't do with it. If you go ahead with a setup, the $200 counts toward it. Work beyond that is $120 an hour, quoted before I start.

AI-assisted research operations for product teams

for teams with more customer feedback than anyone can read

Sorting support tickets, survey answers and reviews into categories a team can act on is a problem I worked on before large language models. An LLM can now do the first pass of that sorting. I design the categories, set up the model to sort against them, and check its work against real examples so your team can trust the counts.

At LogMeIn I co-owned a Voice of Customer program across 21 products and authored the classification ontology behind its Clarabridge NLP system, the pre-LLM version of this work. Program outcomes: CSAT up 15%, support call volume down 12%. Read the case study.

For product teams · VOC programs · Research operations